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Site updated November 19, 2008; see Table of Contents for update details.


County Voters Approve $275 Million Library Bond Referendum
Posted November 5, 2008; updated November 6, 2008

By a margin of almost two-to-one - 65% of voters voting yes, 35% voting no - Fulton County citizens approved the final item on their 2008 election ballot, a referendum authorizing the county to borrow $275 million to improve the county's public libraries.

The money, raised from the sale of bonds, will be used to build eight new branch libraries, expand two existing branch libraries, renovate the county's other branch libraries, and help pay for a new Central Library. The details of the way the borrowed money is to be spent are described in the library system's Facility Master Plan.

Up to $85 million of the money raised from the sale of the bonds is earmarked for building a new Central Library, provided the county can convince private donors to match that amount. The deadline for raising the matching funds has not yet been set. If the matching money doesn't materialize, part or all of the money earmarked for the new Central Library would presumably be used instead to renovate the existing Central Library.

Although there is widespread support for public libraries in Fulton County, the outcome of yesterday's vote was far from certain. The primary threats to the bond referendum's approval were the eleventh-hour attachment to the referendum of the proposal to build a new Central Library (not part of the originally-approved Master Plan), an unexpected sharp downturn in the economic well-being of most U.S. households, and skepticism among many residents regarding the county government's competence, fiscal responsibility, and integrity.

The referendum's approval authorizes the county to issue the bonds, something that will probably won't happen until early next year.

Links to local media coverage of the bond referendum leading up to the November 4th vote

Local media coverage of the bond referendum's approval:




AFPL Limps into the 21st Century...




News & Comment Archives

AFPLWATCH news items and editorials are archived approximately one month after they are posted.

2008

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  • Local and national publications were documenting AFPL's deterioration long before AFPLWATCH was begun in November 2000, and continued to do so. Read the news stories and editorials about AFPL published in other media in:
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LibraryLand Listening Post
News from All Over that's relevant to what's going on--or not going on--at AFPL.

Sources of LibraryLand Bulletins:

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Rumors & Speculations


Hear/Say


Garnes Still Apparently Working for County School Board   Posted November 12, 2008

A recent Googling of "Carolyn Garnes" brought up Garnes' name on a list of media specialists for the Fulton County Board of Education. The
document lists ex-Deputy AFPL Library Director Garnes as the 2008-2009 media specialist Oak Knoll Elementary School.

Click here for everything ever posted to AFPLWATCH about Garnes

Heard any AFPL gossip recently? Share it with your colleagues by sending AFPLWATCH an email.

If you prefer not to tell us your name, sign your email with the pseudonym of your choice.


Read previous items posted to this section of AFPLWATCH




Inquiring Minds Want to Know...

...what's the big holdup on hiring people for the four administrative vacancies that AFPL finally began recruiting for five months ago? (Posted August 10, 2006; updated October 6, November 3, and December 31, 2006; and January 16, February 7, March 7, April 11, May 15, June 13, June 29, July 7, August 11, September 7, October 2, November 2, and December 7, 2007; February 8, March 18, April 4, May 6, June 7, July 25, September 5, September 12, October 9, and November 12, 2008)

Four critically-needed administrative posts - Branch Group Administrator, Technical Services Manager, Community Relations Manager (aka public information officer), and Central Library Administrator - have gone unfilled since their vacancies were first advertised on March 10, 2006. All four positions had been vacant long before then - two of them were vacated before Mary Kaye Hooker was fired over two years ago. Surely by now there are sufficient numbers of applicants for all four of these positions for the current library director to choose among. Why the protracted delays in these four long-awaited hirings, and why have there been no explanations of those delays?

October 6, 2006 Update: At a meeting of library managers on October 5th, library director John Szabo stated that an interviewing team for these vacancies would be created the second week in October.

November 3, 2006 Update: At the November meeting of library managers, there was no comment on the status of these important pending interviews. AFPLWATCH has not been able to verify that any of these interviews had been conducted in October or had been scheduled as of November 1st.

December 31, 2006 Update: No further news on the scheduling of interviews for any of these four positions was forthcoming by year's end.

January 16, 2007 Update: We were reminded of the apparently interminable impasse on filling these key vacant positions when we read a recent posting at
The Librarian's Guide to Etiquette, one of AFPLWATCH's select sources of reliably-hilarious library humor. To paraphrase the LGE posting:
Hiring administrators for a public library system is a big deal. Be patient and do not rush the process, no matter how excruciatingly slow it may seem. There is a reason that it takes longer to hire a public library administrator than...
  • growing your hair out
  • filming a season of Survivor
  • confirming a lifetime appointment to the U.S. Supreme Court
  • delivering due process to prisoners at Gitmo
  • creating a new human life (from foreplay to delivery)
That reason may not be obvious to anyone, but there must be a reason.
February 7th Update: At a meeting of library managers on February 5th, library director John Szabo reportedly said that he had finally received from the county's personnel office all the paperwork on the outside applicants for these four administrative vacancies, and that letters inviting candidates to the job interviews would be mailed out soon.

March 7th Update: At the March 1st meeting of library managers, an announcement was made that initial interviews for three of the four positions had either been held earlier that week, and that initial interviews for the fourth vacancy had been scheduled for later in March.

April 11th Update: At the April 10th meeting of library managers, Library Director John Szabo said that interviews were still being conducted for the four vacant administrative positions.

May 15th Update: At the May meeting of library managers, Library Director John Szabo said that he hoped to be able to announce the appointment of the new Public Information Officer "soon," and that a second round of interviews of candidates for the other three administrative vacancies was underway.

June 13th Update: At the June meeting of library managers, the status of these four critical vacancies did not appear on the meeting agenda and library director John Szabo said narry a word about them.

June 29th Update: According to an announcement earlier this week, the installation of some new software in the county's personnel department will require a month-long hiring freeze beginning July 11th. And according to today's Atlanta Journal-Constitution, Fulton County Manager Tom Andrews has announced he will resign by the end of the year.

How will these two things further complicate and/or delay the filling of AFPL's four administrative vacancies, we wonder?

July 7th Update: Once again, the status of the library administration vacancies was not included on the agenda of the July meeting of library managers, and library director John Szabo said nary a word at that meeting about it.

August 11th Update: Zero, nothing, nada mentioned at the August 9th managers' meeting about the filling of any or all of the four vacancies.

September 7, 2007 Update: More thundering silence at the September 6th meeting of library managers about any progress in filling the organization's four critical administrative vacancies.

October 2, 2007 Update: In an email to staff dated October 1, 2007, AFPL Director John Szabo announced appointments to two of the four positions.

November 2, 2007 Update: Status reports on recruitment efforts for the remaining two unfilled Administrative Team vacancies (the Central Library Administrator and the Technical Services Manager) were not on the agenda of the latest monthly meeting of the library director John Szabo with library system managers, nor did Szabo mention any developments during that meeting.

December 6, 2007 Update: At the final 2007 meeting of library managers, nothing about the two still-unfilled administrative positions was on the meeting agenda, and the library director made no comments about them during the meeting.

February 7, 2008 Update: Ditto.

March 18, 2008 Update: Ditto.

April 4, 2008 Update: Ditto.

May 6, 2008 Update: Ditto.

June 7, 2008 Update: Ditto.

July 25, 2008 Update: At the July meeting of library managers, nothing was mentioned about any progress on recruiting for the two remaining critical administrative vacancies. (Two positions if one doesn't count the still-vacant Deputy Director position.)

However, recruiting announcements for the Technical Services Manager and the Central Library Administrator positions were distributed to library staff July 18, 2008.

September 5, 2008 Update: Although the July 30, 2008 deadline for submitting applications for these positions has long since come and gone, Szabo did not include on his agenda for his monthly meeting of managers on September 4th a report on his progress in hiring for either of these positions, nor did he refer to this issue in his comments during that meeting.

September 12, 2008 Update: Library managers received an email this past week notifying them of yet another county-wide freeze on hiring, this one through the end of the year.

Not received so far is any email explaining whether (or how) this decree affects the recruitment/hiring of AFPL's long-vacant Central Library Administrator and Technical Services Manager positions. This lack of information leaves everyone needlessly wondering whether these two positions are indeed caught in the freeze along with all the other vacancies at AFPL, or whether they will be filled before Christmas because recruiting efforts were (formally, anyway) already in progress, or because the library director will be able to convince the county manager to exempt these two key positions from the hiring freeze.

County-wide hiring freezes are just one reason library employees hate to see library directors - and the slow-footed, obstructive-at-every-turn AFPL personnel department - dilly-dallying with filling the library system's vacant positions.


October 9, 2008 Update: At his October meeting of library managers, library director John Szabo mentioned nothing about the progress - or reasons for the lack of progress - in filling either the Central Library Administrator position or the Technical Services Manager position.

November 12, 2008 Update: Ditto for Szabo's November meeting with library managers.

Read items previously posted to this section of AFPLWATCH


Notice something about the library that makes no sense? Contribute an item to "Inquiring Minds"




Dept. of Wishful Thinking

Posted July 16, 2007;
Updated July 27, August 29, September 28, October 31, November 2, 2007;
April 4, May 6, June 7, June 13, September 5, October 9, November 12, 2008


Anybody want to guess how far past "the end of June 2007" the county's Information Technology Department will announce the availability of wireless access to the Internet in the county's public libraries? Or even when IT will begin the installation of the wireless access gadgetry?

"The end of June 2007" wasn't the first wireless installation target date mentioned to (skeptical) library managers, but as of mid-July, no wireless gizmo installers had been spotted at any branch library.


July 27th Update: By late July, IT employees had begun visiting each branch to identify where its wi-fi equipment will (eventually) be installed. Still to come: the equipment installations, and the procedures needed to regulate the use of this service after the equipment is activated.

August 29th Update: Still no word that any AFPL library has had its wi-fi equipment installed.

September 28th Update: No reports of any wi-fi equipment having been installed at any AFPL library.

October 31st Update: Zero installments this past month of any wi-fi equipment at any AFPL library.

November 2nd Update: Library Director John Szabo told library managers at their monthly meeting with him that funds to implement the wi-fi apparatus in county libraries was part of the Information Technology Department's 2008 budget - a budget that won't be approved until January 2008.

April 4th Update: From what someone thought they understood from some comments the library director made at a managers' meeting in early 2008, the funds requested for installing wi-fi in the county'slibraries were not included in the budget the commissioners approved in January, and the project will have to wait until county managers can either figure out how to pay for it by shifting around existing funds, or the ask commissioners for a special appropriation later this year. Whether or not this report is accurate, the wi-fi project does remains on hold, frustrated library users continue to ask library staff why it's taking so long to implement, and there was no update on the project at the April 3rd meeting of library managers.

May 6th Update: Although a question was asked at the May meeting of library managers about the continued delays in implementing wi-fi in AFPL libraries, there was no progress to report: the implementation still awaits the specific instructions of the Commissioners (or the County Manager) to locate the funds (about $100,000 the first year) to pay for it.

June 7th Update: Having repeatedly surfacing at meetings of library managers, questions about the incredible delays in implementing wi-fi in the library system recently surfaced again at a General Staff Meeting. Meanwhile, more and more local fast-food chain outlets are introducing wi-fi to lure customers, and more and more library patrons are being caught unplugging library desktop computers so they can plug in their personal laptops instead. In other words, the farce continues for another month with no county action on this issue.

June 13th Update: As thousands of library users continue to steadily lower their opinion of the Atlanta-Fulton Library System every time they ask (again) whether libraries finally offer wi-fi and find out we don't, dozens of other outfits seem to be managing, somehow, to provide it. You - and your library users - can find out exactly who's advertising that fact by checking various state-by-state, city-by-city wi-fi directories on the Internet, such as:

In fact, to mollify the annoyance of these would-be library wi-fi users for what's apparently going to be a long wait for in-library wi-fi, you might want to use these directories to compile a give-away printed list of the free wi-fi providers located near your non-wi-fi-offering library. (Just be sure to update your handout frequently!)

[The list of wi-fi directories was compiled by the Montana State Library's Maggie Meredith; her list was posted at MaintainIT Project, and that posting was blogged by Jessamyn West at Librarian.net.]

September 5th Update: At a meeting of library managers, library director John Szabo mentioned that the county manager had approved funding to implement wi-fi in the county's libraries, removing the primary obstacle to its implementation. No details of a timetable for installing the equipment were mentioned.

October 9th Update: Library managers were told at their October 2nd meeting with library director John Szabo that library staff had met with county Information Technology staff to begin planning the (staged) implementation of wi-fi in the counties libraries, now that funding had been provided for the project. The latest projected go-live date: early January 2009.

November 12th Update: At his November 6th meeting of library managers, Szabo said the implementation date for wi-fi in AFPL libraries was still "early January."

Read items previously-posted to this section of AFPLWATCH


Heard or read a prediction about the library that's wildly unrealistic?
Contribute an item to the Dept. of Wishful Thinking




Challenges Facing Large Library Systems Like AFPL
Webmaster's Note: The still-exhausted survivors of Hurricane Hooker remain preoccupied with the excruciatingly slow and energy-draining project of gradually freeing themselves from the embarrassing mediocrity and dysfunctionality they find themselves and their patrons still mired in. Meanwhile, luckier librarians in public library systems elsewhere have been spending at least part of their time figuring out what they need to do to be more useful to their users. While AFPL's customers have learned to expect mediocre service from Fulton County's libraries, AFPL administrators can't expect the library's users to wait indefinitely for better collections, for better-equipped, better-staffed, and better-maintained facilities, and for mission-relevant programming. This section of AFPLWATCH aims to highlight some of the dozens of current library service issues and challenges AFPL administrators should be paying attention to, and finding ways for AFPL managers and staff (those who give a damn about improving customer service, that is) to effectively address.
Whither Librarianship?
Posted September 8, 2008

"Vice President for Innovation" Stephen Abrams has penned another thoughtful essay about the ways libraries could reinvent themselves to better align themselves with the realities of the post-Internet era.

Abrams pinpoints precisely how the behavior, expectations, and needs of library users has changed radically since pre-Internet days, and caps his
essay with thirteen "Scenarios of the Future of Reference."


Previously-posted "Challenges":

Contribute an item to this section of AFPLWATCH




Wasted Taxpayers' Dollars

  • County's Housing Department Squanders Millions of Federal Housing Dollars   Posted November 18, 2008

    And of course the county official
    responsible is still on the county payroll.

    And county commissioners claim to wonder why some people insist that seceeding from Fulton County is the only certain remedy for the chronic mismanagement of county (and, in this case, federal) taxpayer dollars.

  • Investigations Expose Longstanding Problems with Two More Fulton County Agencies   Posted November 14, 2008

    More depressing news about Your County At Work was reported yesterday in the Atlanta Journal-Constitution:
    Constant themes in these AJC news stories (see below): high salaries for those responsible for (numerous) dysfunctional agencies, and the surprised, indignant reactions of the county's commissioners, the official (and also highly-paid) overseers of county operations.

  • Fulton Voting Office Could Be Fined for Poor Planning, Rule Infractions   Posted November 9, 2008

    We can now add the Elections Office to the list of incompetent county agencies. Details from the Atlanta Journal-Constitution.

  • Latest Development in the "We've Got the County Jail Under Control" Myth   Posted October 30, 2008

    Great work over there at the jail, Fulton County. As if the murder trial of Brian Nichols hasn't cost the county (and the state's) taxpayers plenty already. The latest victim of that incident probably has grounds for his own expensive-for-the-county lawsuit. Even if this prisoner doesn't file suit, do county managers think they can afford more bad publicity these days?

  • Continuing Problems at Tax Assessor's Office Plague Fulton Homeowners   Posted October 28, 2008

    As usual, someone had to file a lawsuit to force the county to do the right thing. And of course the huge amounts of money involved will negatively affect the county's operating budget, either this year or next year, or for both years. Details in today's story published by the Atlanta Journal-Constitution.

  • Why Citizens Have Given Up on Fulton County Governance   Posted October 7, 2008

    The problems at the county-operated 911 call center are worse than you ever imagined. We hope the County Manager isn't so deluded that he thinks yet another "customer service initiative" is going to take care of problems like these, reported in today's Atlanta Journal-Constitution.

    Note to County Manager: The 911 center isn't the only county department whose employees include individuals whose daily worse-than-poor job performance and impenetrable customer-oblivious attitudes make a mockery of the county's "customer service" mantras.

  • Failed Lawsuit Against Fulton Sheriff to Be Appealed   Posted August 27, 2008

    No details in this Atlanta Journal-Constitution story about the cost (so far) of defending the county's sheriff's officers in federal court. Whatever this lawsuit (one of several) has already cost the county (or its insurance company) in court and lawyer fees, this case apparently isn't over yet, as the plaintiff is appealing the verdict ( = additional costs).

  • The High Cost of Incompetent Security Guards   Posted August 8, 2008

    The Atlanta Journal-Constitution reported today that the county is paying $5.2 million to the widow of the judge killed in his county courtroom by a trial defendant who managed to wrest a gun from a county security officer.

    It's good to learn that most of this money is coming from an insurance policy the county holds, but we wonder how much that insurance policy (and all the others like it) costs county taxpayers every year.

  • Prediction: A Lawsuit about the County-Operated 911 Service   Posted August 8, 2008

    Apparently the county can't do this well either. Details from the Atlanta Journal-Constitution.

    Another avoidable tragedy, another probable lawsuit to be filed by the furious relatives of the victim.

  • Continued Incompentence, More Cost Overruns at the Fulton County Jail
    Posted July 10, 2008

    The dreary details published by Atlanta Journal-Constitution.

  • Former Fulton County Magistrate Judge Charged With Human Trafficking
    Posted June 19, 2008

    Although not a story about wasted taxpayer dollars, this indictment of a former county legal advisor who was on the county payroll a few years ago makes you think twice about the effectiveness of the so-called "merit system" designed to persuade citizens to trust Fulton County officials.

    Found via NorthFulton.com.

  • Dept. of Bread and Circuses: Commissioners Vote to Build $6 Million Concert Venue
    Posted April 4,2008

    ...despite the fact that the county doesn't have enough money in its coffers to properly maintain the facilities it already owns, despite the the fact that a county revenue shortfall is expected this year, and despite the fact that the construction estimates for the concert arena are three years old.

    Details from the Atlanta Journal-Constitution.

  • $74,000 Fulton County Contract for Not Doing Any Work   Posted February 11, 2008

    So much for the county's careful monitoring of its lucrative contracts. In this case, you have to wonder why this never-done work was ever deemed worthwhile in the first place, especially its price tag is as big as this one.

    Even more infuriating: the county's officials don't seem to have in place any regulations that would allow the county to recoup this money for county taxpayers.

  • The New Yorker's Take on the Nichols Case   Posted January 31, 2008

    The Brian Nichols murder trial has caught the attention of the New Yorker. Jeffrey Toobin, writing in the magazine's February 4th issue, sums up the bumbling of county employees both before and after Nichols' March 11, 2005 killing spree at the Fulton County Courthouse:
    "After the shanks [the home-made weapons] were discovered [on Nichols while he was in the county sheriff department's custody during Nichols second trial for an alleged rape], [presiding] Judge Barnes said he wanted the sheriff's department, which handles security at the courthouse, to provide Nichols with additional guards, yet he was escorted to court [on the morning of the 11th] by a single female deputy sheriff. Part of [Nichols'] attack on the deputy was captured by surveillance cameras, but no one was monitoring them....During a subsequent investigation, five sheriff's deputies were found to have lied about their actions with regard to Nichols. Eight deputies were fired for misconduct, all but two of whom were later rehired." [Emphasis ours.]
    If lost revenues from the several cities that have defected from county government, plus the county's share of the cost of prosecuting Nichols don't bankrupt the county, the settling of several lawsuits filed against the county by the relatives of Nichols' victims probably will. The almost unbelievable fact that the county re-hired negligent county employees whose actions or failures to act (or even to be at their assigned posts on March 11, 2005) probably strengthens the arguments for wrongful death that have been made in those lawsuits. Higher taxes, anyone? And does everyone having business at the county courthouse feel safer, now that the security staff there assumes they can get their jobs back if they ever (temporarily) lose them through incompetence? And yet commissioners continue to deny that Fulton County government is beyond reform.

  • Newspaper Headline Reminds Taxpayers of County Funds Squandered in 2004
    Posted January 21, 2008

    The relevant statement - "Fulton [County] eventually recovered all but $500,000 of the $7.2 million in improperly invested funds" occurs at the end of this Atlanta Journal-Constitution story.

  • Nichols Case Cost County Taxpayers Another $125,000...   Posted January 17, 2008

    ...and that's before the inevitable legal settlements arising out of multiple lawsuits filed against the county by Nichols' victims' families. The $125,000 is also in addition to the $1.5 million Nichols' lawyers have already spent on their client's defense.

    Details from today's Atlanta Journal-Constitution.

  • County Taxpayers to Pay Less for Smaller Government? Not in Fulton!
    Posted January 16, 2008

    More than one county commissioner publicly denies there's any relationship between the salaries of several of its department heads and the now-diminished extent of their previous responsibilities.

    How come the logic of higher-salaries-for-more-extensive-responsibilities doesn't work in reverse, we wonder? But then, logic is always the first casualty when an entrenched power bloc, like the Fulton County Commission, loses - through it repeated incompetence and refusal to sanely steward taxpayer dollars - the confidence of the people who elected them.



Spooky Quotation
Posted July 16, 2007
"What happens when we stop focusing energy on things that we can’t control? That energy gets focused on things that we can control, and ironically, we end up exerting more influence."
--Peter Bromberg, from a July 6, 2007 posting to Library Garden
* * *

Read previously-posted quotations from the Post-Hooker era;  from the Hooker era




Comic Relief

Public Library: Communist Threat
Posted October 22, 2008

From the desk of Stephen Colbert (via YouTube, of course),
this video.

* * * * *

Read library humor items previously posted to AFPLWATCH:

Contribute an item to this section of AFPLWATCH


Relibably-hilarious library humor Internet sites (updated November 14, 2008):





History Lessons






Flashbacks!


November at AFPL

Two Years Ago...

November 2006
Managers were informed that library administrators had decided to abandon decentralized selection of library materials and institute a committee-driven centralized selection process. This decision was apparently driven primarily by the consistent failure of certain branch managers to expend their annual materials budgets.

Throughout the month of November, strong objections were raised to this proposed "solution" to a chronic personnel problem. Some of those objections showed up at afplwatch.

Instead of moving forward with the proposal to centralize selection, library administrators instead implemented (the following January) a cumbersome centralized ordering scheme. Although that scheme had made it virtually impossible for branch selectors to promptly order (or re-order) what their customers most urgently need in branch library collections, control of what gets (eventually) ordered continues to remain with each branch rather than being dictated by a system-wide selection committee.


Three Years Ago...

November 16, 2005
After many months of acrimoious wrangling, the Fulton County Commission finally releases over $600,000 to finish equipping and furnishing the library system's newest branch (and one of its busiest) at Ocee - with the stipulation that $86,000 of the funds originally intended for Ocee be spent for materials at the Martin Luther King, Jr. branch library.

November 17, 2005
AFPLWATCH posts its "report card" on AFPL's director John Szabo after his first six months on the job.

Three Years Ago...

November 2004
A public library system in Florida declines to hire Mary Kaye Hooker, who had applied for the job there after having been fired as AFPL director in May 2004 and losing out on an earlier bid for a vacant director's position in Michigan. AFPL employees are relieved to learn that their colleagues in Grand Rapids and Jacksonville will be spared from the experience of being "led" by MKH.

November 20, 2004
Despite having previously closed its Martin Luther King, Jr. branch due to low use by the public and its proximity to several other libraries, the library system re-opens the branch in a new location several blocks away from its original location.

November 30, 2004
Barbara Osborne-Harris, the only D-level manager recruited for AFPL by Mary Kaye Hooker, resigns seven months after Hooker hired her, and four months after Hooker was fired. Her position, Branch Group Administrator, remains unfilled, resulting in almost three dozen branch managers reporting to a single supervisor for the past two years.

Five Years Ago...

November 2003
Headlines:
  • "[Taxpayers'] Group Calls for Ouster of Atlanta Public Library Officials"(American Libraries, November 2003, page 16, 18)

  • "Atlanta-Fulton PL Director Praised; Board Chair Says Lawsuit Verdict Does Not Affect Positive Evaluation" (Library Journal, November 15, 2003, page 18)

November 19, 2003
Pronouncement made by former AFPL trustee Clint Johnson at the monthly meeting of the library board [Minutes, page 60]:
"The Central problem out front, the mess that we’ve covered up with a fence, the day before yesterday Grace Davis (the contractor) was officially slam dunked, they’re gone. They are going to turn this over to the GSA Fast Track under Mr. Peluzi. And they are going to get this done ASAP. They are going to finish that area down by the children’s library section and out front. So at least we got that done."

Six Years Ago...

November 2002
Headline: "Warnings Presaged Atlanta PL Deaths: Murdered Manager Asked Police to Sit In on Hearings Three Times" (Library Journal, November 1, 2002)

Seven Years Ago...

November 2001
Headline: "Appeals Court Judge Okays Legal Action by Eight Relocated Librarians" (Library Journal, November 1, 2001, page 20)

Nine Years Ago...

November 1999
Newspaper headlines:
  • "Consultants Propose Smaller Library Board" (Atlanta Journal-Constitution, November 17, 1999)

  • "Audit Recommends Smaller Library Board: 17-Member Board Meddles Too Much" (Alpharetta-Roswell News & Revue, November 30, 1999)

Eleven Years Ago...

Headlines from Atlanta Journal-Constitution news stories:
  • "Library Director to be Reprimanded: Atlanta Board Cites Letter's Distribution" (November 20, 1997)

  • "Library Head's Complaints Get Mixed Reply: Board Split: Some Want Hunter Disciplined, While Others Say Her Requests Warrant Consideration" (November 20, 1997)
Headline from an Alpharetta-Roswell News & Revue news story:
  • "Library System in Turmoil: Director Decries Micromanagement"
    (November 7, 1997)


Fifteen Years Ago...

November 1993
After repeated requests from librarians in the Central Library, AFPL administrators agree to connect AFPL to the Internet. The connection (via SOLINET) is limited to two staff terminals in Central's Ivan Allen Department. IAD staff begin training other Central staff in early 1994; due to the Board of Trustees' refusal to come up with matching funds to pay for more connections, there is no public access to the Internet at AFPL until 1997.




The Library Lawsuits



Upshot




County, Librarians Settle Discrimination Lawsuit
Posted January 8, 2004
Additional links posted January 9 and January 17, 2004
Final two paragraphs updated monthly between January 2004 and July 2004


A settlement has been reached in the case of the racial discrimination lawsuit against the Atlanta Fulton Public Library. According to reports in local media, the settlement consists of three payments of over $6,000,000 each, for a total of more than $18,000,000, to the 8 plaintiffs in the lawsuit.

The settlement ends a bitter struggle that began in September 1999 with the arrival of Mary Kaye Hooker as AFPL's library director. Testimony and evidence at the trial showed that library board members repeatedly expressed their concern to Hooker over the racial make-up of management at the Central Library. On two occasions, the board demanded a list of Central managers by race, and board committee minutes recorded board members’ comments about the race of the Central managers and a need to do something about it. The plaintiffs argued that a May 2000 transfer of most of Central's managers was the outcome of the board’s concern over the race of the managers, and that the transfers were equivalent to demotions.

At the federal trial in January 2002, the jury found for the plaintiffs. The county appealed the verdicts and the amount of the jury's damage awards: $23,364,400 million, plus court costs of an additional $371,316 (later reduced by the judge to a total of $16,859,400).

In June 2003, a panel of the appeals court judges affirmed the lower court rulings; in July, it rejected the county's request for the entire court to review the case. The county then appealed the case to the U.S. Supreme Court, which was scheduled to decide on January 9, 2004 whether or not to grant the appeal.

At its December 17, 2003 meeting, the Fulton County Board of Commissioners, whose new chair had been elected the previous month, authorized the county's attorney to make another settlement offer to the plaintiffs, and the plaintiffs accepted that offer later in December. The confidential settlement agreement was revealed by WSB-TV News on January 7th.

Contrary to the initial media report (and subsequent ones), all eight of the plaintiffs--Janet Bogle, Sherri Bowers, JoLynn Burge, Jean Cornn, Maureen Kelly, Nancy Powers, Mary Starck, and Katharine Suttell--are white. Monica Foderingham-Brown, an African-American librarian, had been part of the suit from the beginning, but the trial judge removed her from the case after ruling there was insufficient evidence to support Foderingham-Brown's claim that her transfer had resulted from her having spearheaded a petition calling for the board to resign well before the May 2000 transfers.

Read the story as reported in the Atlanta Journal-Constitution.

Read the story as reported in the online edition of Library Journal.

Read the story as reported in the online edition of American Libraries.

Read a summary of the court's decision written by librarians for librarians.

Read an analysis of the court's findings published in the Stetson Law Review.


Beween June 6, 2003, when the appeals court upheld the lower court's guilty verdicts and multi-million-dollar damage awards against Mary Kaye Hooker and William McClure, and May 19, 2004, when the County Manager fired Hooker, the Commissioners met twenty-three times. At any one of those meetings the commissioners could have voted to no longer pay Hooker's salary and recommended that McClure be removed from the library's board of trustees; they did not do that.

The library system's Board of Trustees met fourteen times between the appeals court's June 6, 2003 ruling and May 19, 2004, when the County Manager fired Hooker. At any point during that period, the board could have fired Hooker for violating federal anti-discrimination laws, but they did not do so. The trustees also failed to remove McClure from the board, despite the fact that he, too, violated federal anti-discrimination law.

The Commission's and the library board's failure to dismiss Hooker and McClure took place amid various demands - for example, the Fulton County Tax Association's June 2003 "Call to Remove Fulton Library Director and Library Board Member Found Guilty of Practicing Discrimination" - that these two individuals be prevented from further damaging the library system.

After library and county officials failed to act, Georgia's legislators passed a bill in the spring of 2004 that abolished the library board of trustees as of June 30, 2004, thus ending McClure's tenure on the library board. On May 19, 2004, the county manager (empowered as Hooker's supervisor by the recent legislation) finally fired Hooker.


Read previously-posted updates on the lawsuit, including a photo of the plaintiffs




Library Settles Second Lawsuit
Filed for Retaliation Against AFPL Employees
Who Won Previous Lawsuit


In December 2003, a settlement was reached in a separate lawsuit against AFPL filed by librarians Mary Starck and Maureen Kelly, two plaintiffs in the previous lawsuit against library system.

The second suit charged both discrimination and retaliation. Kelly protested a punitive transfer and Starck protested the denial of a job - she had been the preferred candidate and eventually was chosen only after she filed a grievance.

The second lawsuit was settled for $250,000. This settlement was in addition to the $18 million that Fulton County paid to settle the lawsuit filed by Kelly, Starck, and other AFPL employees in 2000.

One of our favorite quotes from the various
news reports about the second lawsuit:
"When I learned we had two of the plaintiffs in the original lawsuit before us again in EEOC grievances, I was incredulous. Then I was furious. Nobody could be that stupid, I thought."

-Stephen Dorvee, Vice Chairman, AFPL Board of Trustees,
Alpharetta Revue & News, October 15, 2003

AFPLWATCH's reaction (posted October 20, 2003) to Dorvee's comment:
All library personnel transactions, including recommendations for hire (like the one for the position Starck interviewed for) and transfers (like Kelly’s) go through the library's administrative chain of command before they reach the full board of trustees. That chain includes libary human resource manager Sylvia Culver, library director Hooker, and the library trustees' Personnel Committee. Every single person along that chain of command who signed off on these transactions had to have known the names of the two individuals involved in those transactions, and that those individuals were plaintiffs in the lawsuit against the library. If the "system worked", how did both these actions get past Culver? Past Hooker? Past the members of the [trustees'] Personnel Committee?

Despite Hooker's attempts to spin to the trustees and to the county's Equal Employment Opportunity Office how these incidents occurred, Hooker's fingerprints are all over these personnel actions, right next to those of former Deputy Director Carolyn Garnes.
Not long after the EEOC grievance was filed that led to the second lawsuit, Deputy Director Carolyn Garnes abruptly resigned; eight months after that, Library Director Mary Kaye Hooker was fired. Culver, however, still works as AFPL's Human Resources Manager.



Background




Documents




Hurricane Hooker
(August 19, 1999 - May 19, 2004)




Attention
Library Boards of Trustees
and
City and County Managers
Throughout North America!

If you have already received--or if ever in your life you do receive--an application for your city's or county's vacant library director position from this individual--Mary Kaye Hooker, aka Mary Kaye Donahue-Hooker aka Mary Kay Donahue--instruct your interview team to request and review a free copy of The Hooker Dossier before offering a job to this applicant.




The Hooker Dossier, provided courtesy AFPLWATCH, is a conveniently-packaged set of materials that includes:
Libraries of North America! Do yourselves, your library's managers, your library's front-line employees, and your library's users a favor and send for your free copy of The Hooker Dossier today--before it's too late and you've doomed yourselves and everyone you know and care about to years of unmitigated, expensive misery.




"Hooker's Howlers"

Grab yourself a barf bag and read a sampling of the
lies and distortions from the mouth or word processor of Mary Kaye Hooker before the County Manager finally fired her on May 19, 2004.



"Daily Affirmations" for Mary Kaye Hooker?
Posted February 21, 2004




"Still Strategizing..."
Posted August 17, 2003



The Ideal Library Director...

...is the opposite of what AFPL had from 1999 to 2004.
Updated May 9, 2003




Library Staff Morale:
In the Proverbial Toilet

Posted May 5, 2003

By the time former library director Mary Kaye Hooker was finally fired in May 2004 and the former library board was abolished in June 2004, morale among library workers had sunk to its lowest level in over a decade. To find out why, read
"The Floggings Will Continue Until Morale Improves!"



The Amateur Hour:
AFPL's Trustees at Work



Peacocks on Parade:
Embarrassing Antics of AFPL's Clueless Trustees

Updated May 16, 2005


Examples of the cluelessness and/or ego tripping of AFPL's board of trustees.




"Scoundrel Time"
Final Update: January 21, 2004

William McClure once chaired AFPL's library board and--despite the successful $18 million lawsuit brought against him and others for race discrimination against library employees--McClure remained a board member and committee chair until the former board was abolished by Georgia law on June 30, 2004.

Shortly after leaving AFPL and until he died on October 25, 2005 at age 57, McClure "served" the citizens of East Point as a city council member. For comments from East Point citizens outraged about McClure's antics on the council, read
"Reports about One of Our Former Illustrious Board Members".



Damning Documents




Down the Rabbit-Hole:
Dispatches from The Surreal Library



Sobering Thoughts in a Troubled Time


Read these Sobering Thoughts, posted during Hooker's regime:
  • "Teamwork - and, at AFPL, Its Opposite"
  • “Brutal Bosses and Their Prey”
  • “Those Who Can, Do; Those Who Can’t, Bully”
  • Does this sound like any library director you know?
  • Does this sound like any board of trustees you know?
  • The Secret Wellspring of "Hookerspeak" Revealed!
  • “Does Your Boss Put the ‘I’ in Idiot?”
  • "When Dopey's in charge, it's you who's always out of your mind..."
  • "Being a Library Director Means Never Having to Say You're Sorry
    --No Matter How Sorry You Are"
  • Workplace sociopathy + sadism + narcissism + paranoia = the Business Psychopath
  • "Clouds of excuses and disclaimers..."
  • "The 10 Deadly Sins of Leadership"
  • "Deception of others is closely linked with self-deception...."


A Library System in Shambles




The Bad Drives Away The Good:
The AFPL Brain Drain, 1999-2004

Updated August 17, 2004

For the breathtakingly long list of the many administrative employees, subject specialists, and computer technicians who were involuntarily transferred, prematurely retired, or resigned from the Central Library during (or shortly after) the five-year tenure of recently-dismissed Library Director Mary Kaye Hooker, check
"Would the Last One Out Please Turn Out the Lights?"





AFPL's "Disappeared Ones"
1999-2004
Here one day, gone the next. No official explanations--but plenty of speculation around lots of water coolers and copy machines...

George Tuttle - former Ivan Allen Dept. Manager

Rodney Poitier - former Library Board Chair

Brian Williams - Library Development Officer
Reappeared 10/27/03; Re-Disappeared 10/28/03

Carolyn Garnes - former Deputy Director

Willie Kellings - former Building Maintenance Manager
Reappeared early April, 2004

Annette Steed - former Library Board Chair




The Strip-Mining of AFPL's Tech Services Department
Posted November 18, 2003


"Not So Long Ago and Not Nearly Far Away Enough..."  




Chronicles of Mediocrity

Some library systems meander into mediocrity; others are dragged, kicking and screaming, into mediocrity by lousy administrators.





Crater Watch! 2002-2007

Final Update: January 16, 2007

March 12, 2004
“A 3rd quarter [2004] completion date is anticipated [for repairing the two-year-old crater in front of the Central Library].” --Mary Kaye Hooker's "AFPL Project Status Report: February 2004" [page 2]
  • September 2004 Update: According to an announcement at the August 5th Agency Managers Meeting, the completion date has been moved ahead again, this time to "the 1st Quarter of 2005."

  • March 2005 Update: According to a "Project Status Report" dated February 14, 2005 ("Board Document #05-17"), the completion date for repairing the crater has again been moved forward, this time to "2nd Quarter 2005." Somehow we just knew that Hooker's successor would get a chance to see the gaping crater Hooker left for posterity.

  • May 2005 Update: According to a "Project Status Report dated April 20, 2005 ("Board Document #05-43"), the completion date for repairing the crater is now July 2005.

  • June 2005 Update: According to a comment made by AFPL Library Director John Szabo at the June 2nd meeting of library managers, work on the crater should be completed by "late September/early October [2005]."

  • September 2005 Update: According to the "AFPL Project Status Report, August 2005" (Board Document #05-78), work on the crater is now projected to be completed in November 2005.

  • October 2005 Update: According to the “September 2005 Project Status Report” (Board Document #05-85), the anticipated date of completion has been moved to “December 2005.”

  • December 2005 Update: According to the minutes of the library board's October 26th meeting, the project is now expected to be finished sometime during the first quarter of 2006.

  • March 2006 Update: From the minutes of the library board's January 25th meeting [page 46]: “…the [latest] Fast Track Contractor was not acceptable and they were kicked off the job….Another contractor that the County has worked with…[is now] on board. They’re working on pricing and we hope to get it from them soon….And once they give us the pricing…a construction start date can be set. And so hopefully we’ll have a construction start date set by [the board’s] February meeting."

  • April 2006 Update: From the minutes of the library board's April meeting [pages 24 and 30]: Library Director John Szabo: "…It is only a dollar issue at this point, and it is in the County Manager’s hands. Everything is ready: all pricing, all sub-contractors, one hundred percent [of the] construction documents. The dollars available in that project budget, however, are short. And understandably so, given that it’s been there for four-plus years. The amount in the budget is in the upper $300,000…and the dollars needed…range between half a million and a million. So it’s not a tiny amount of money that the County Manager will be looking for. What options are available…to him I don’t know….”

  • May 2006 Update:
    “…Six, seven, eight hundred thousand dollars…is just a phenomenal amount of money to spend [on renovating the plaza in front of the Central Library]. I think we could…plant grass on it and buy books…rather than whatever we have done or spent. And heaven only knows if anybody ever does an audit of how much money has been spent on that space, it will boggle the mind of anybody and everybody. And look at the cost…to kick out the last contractor and the one in between…I think our ability to deal with the public monies is sort of short in the foot on this project….If anbody does an audit and somebody writes an article [in some newspaper] on [the stewardship of] public expenditures of Fulton County and/or Library, we are going to be in deep trouble…." -Trustee Roger Rupnow, Transcript of the Board’s May 24, 2006 Meeting, pages 24-25]
  • June 3, 2006 Update: Library Director John Szabo said at a June 1st meeting of library managers that the county commissioners would vote on funding for the crater repair at its meeting on June 7th. If the expenditures are approved, an already-approved "fast-tract" contractor would be swiftly notified to resume the repair work immediately.

  • June 30, 2006 Update: According to a June 28th email from Interim Central Librarian Bill Munro, work on the plaza is scheduled to resume on July 5th and be completed in "about 4-5 months."

  • August 2006 Update: At a meeting of library managers on August 3rd, library director John Szabo stated that workers had begun work on the plaza and that he expected the work to be completed by mid-November.

  • October 2006 Updates: At a meeting of library managers on October 5th, library director John Szabo explained that, due to the extra precautions being taken to waterproof the plaza, the work's completion date had been moved forward into December 2006. In an October 13th progress report to library staff, Acting Central Library Administrator Bill Munro mentions a December 6, 2006 completion date.

  • November 2006 Update: The latest projected completion date, announced at a Nov. 2nd meeting of library managers, is December 19, 2006.

  • December 31, 2006 Update: At year's end, the work behind the screening looks mostly completed, but the final walk-through, removal of the screening, and the re-opening of the adjacent street reportedly won't be possible until early 2007.

The Saga of the Central Library Plaza came to an end the second week of January 2007, when the work atop the closed crater was completed, the fencing surrounding the work site was removed, and the adjacent street and sidewalks were reopened.
Webmaster's Note: If anyone has other photos of the yawning crater or of what's currently sitting on top of it that they'd like to share with AFPLWATCH readers, contact the webmaster and we'll post them.


!!! READER CONTEST !!!

What Was the Darkest Day
in the Library System's
Recent History?

The library system's staff and patrons have endured a lot of Dark Days during the past ten years.

Undoubtedly the lowest point was reached the day in 2002 when a library employee whose troubled relationship with his manager was known to library administrators for at least four years murdered the manager and then killed himself.

Apart from that senseless tragedy, what do you think was the incident in recent years that has had the most far-reaching negative consequences for the library system? Was it:

  • The day Commissioner Hightower (later imprisoned for malfeasance in office) first appointed William McClureto the library system's board of trustees?

  • The day the AFPLS Friends of the Library group was disbanded because the group's president (who happened to be the wife of the library board chair at the time) had run afoul of federal tax laws?

  • The day Julie Hunter, exasperated by the trustees' relentless micromanagement of the library system, announced her resignation as Library Director?

  • The day the library board of trustees, ignoring the legal proceedings she was mired in at the El Paso Public Library, hired Mary Kaye Hooker as Julie Hunter's replacement?

  • The day the library board, after its "exhaustive, nation-wide search," decided Carolyn Garnes was the most qualified applicant on the planet for the job as the library system's Deputy Director?

  • The day when director Hooker, with a mass involuntary transfer of employees--and for that most worthless of reasons, the race prejudice of certain trustees--eliminated from the Central Library the majority of its most seasoned managers and subject specialists?

  • The day Mary Kaye Hooker ordered the Central Library's Film Department to be dismantled, its staff to be transferred to branch libraries, and its highly-regarded collection of videos to be disbursed to multiple sites--without security cases?

  • The day Mary Kaye Hooker ordered the dismantling of the library system's nationally-renowned telephone reference department, sending its founder and virtually all of its excellently-trained specialists to work in branch libraries, allowing its well-honed collection to be decimated, and crippling the public's use of telephone reference by reducing the number of reference phone lines from four to one?

  • The day Susan Earl was installed as Central Library Administrator?

  • The day the library board, instead of firing Mary Kaye Hooker for authorizing multiple illegal personnel transactions, announced that it would require her to attend "sensitivity training"?
So many "Dark Days" to choose from! Send your vote to the webmaster--or suggest your own candidate for The Darkest Day in the Library's Recent History. As soon as a substantial number of readers have voted, we will announce the, umm, "winner."





This web site is operated by Atlantans For Progressive Libraries, a group of concerned citizens interested in fostering an ongoing, public discussion of the current dysfunctional state of the Atlanta-Fulton Public Library system.

"Hidden agendas are just as important to expose as hidden bank accounts."
--Ron Rosenbaum, The Secret Parts of Fortune (Random House, 2000)




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