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AFPLWATCH Stories Posted in April 2006

City Government Partners with AFPL for "Atlanta Reads"
Posted April 27, 2006; postscript added April 28, 2006

Atlanta mayor Shirley Franklin has joined the mayors of other cities around the country (including, since late last year, Roswell, Georgia) whose local governments are promoting "community-building" by encouraging their city's citizens to read and discuss the same book.

Details of the campaign are available in a recent Atlanta Journal-Constitution feature story, in a recent AJC editorial, and at the campaign's website.

AFPL libraries (as well as several popular merchants) are voting sites for the five nominated books, and a portion of the library system's Floating Collection funds will reportedly be used to quickly stock AFPL shelves with multiple copies of the book selected by voters.

As of this morning, AFPL's website did not include information about AFPL's involvement with "Atlanta Reads," did not include an announcement of the April 30th voting deadline, and did not include a link to the campaign's website.

April 28th Update: We checked again this morning, and were relieved to see that information about the "Atlanta Reads" campaign is now prominently posted on AFPL's website.



Another Hooker Sighting
Posted April 26, 2006

We heard that former AFPL director Mary Kaye Hooker was spotted recently on the 10th floor of the county’s headquarters. Word is that she was wearing one of her signature red “power suits.”

This reported sighting is consistent with a rumor we first heard from a source outside the library system well over a month ago that Hooker had filed yet another lawsuit against the county, that the county had hired outside lawyers to defend itself against the “high-powered lawyers” representing Hooker in the suit, and that several county employees had already given formal statements to the county’s lawyers.

If anyone can confirm this rumor about a Hooker-instigated lawsuit, we’d love to post the details and/or the relevant court filings, so please consider contacting us (anonymously if necessary).

Meanwhile, those of us who remember Hooker with revulsion are holding our collective breath hoping that no spineless legal factotum in county government is advising the County Powers That Be to settle this alleged lawsuit - especially if a settlement would result in transferring a single dime of county funds into MKH’s (or her lawyers’) bank accounts. Hooker has cost the taxpayers enough already.

We say let the suit go to trial - and we hope someone will notify us of the trial date so we can post that also. There are plenty of Hooker’s victims who might want to avail themselves of ringside seats at any Hooker courtroom appearance. Perhaps a few attendees would be willing to transmit their daily notes of the trial for immediate posting at AFPLWATCH, as was done in the race discrimination lawsuit resulting from the “reorganization” of AFPL’s Central Library that Hooker orchestrated six years ago? If the testimony at that trial and statements MKH made during the last year of her five-year tenure as AFPL library director are any indication, the testimony at a new lawsuit instigated by Hooker is bound to be remarkable.



Busiest Branches Still Understaffed;
Least Busy Branches Still Overstaffed

Posted April 14, 2006

Last month's circulation figures, distributed earlier this month, show what they always show: a handful of branches handling most of the library system's lending (and reshelving).

Unfortunately, AFPL administrators have done nothing for over seven years to adjust branch staff sizes - dictated by "facility type" designations created by library trustees seven years ago - to reflect current workloads.

The upshot: library employees at some branches are working much harder than they would need to if they had more colleagues to help them with their work, while other branches employ more staff than they need to handle the miniscule amount of lending (and reshelving) they do.



John Szabo Talks to the Library’s Trustees about…
Posted April 3, 2006

At the February 22nd meeting of the library board (whose minutes were distributed to library staff earlier this week), John Szabo, then ten months into his tenure as AFPL library director, briefed the trustees about some of the topics he routinely addresses when he speaks in public about the library system. Among the most interesting (and encouraging) of those comments:
  • …the understaffing of the Technical Services Division:
    “…[The previous library administration] completely gutted our Technical Services operation - not completely but almost completely gutted that operation. And we have a tremendous amount outsourced….” [Minutes, page 27]

    “…There were many more…[employees previously working in Technical Services]….They were put on the front lines in public service settings….My goal is to accomplish the tech services function…preserving the bibliographic integrity of our online catalog, making certain that it is not a database of junky records and information [so] our patrons can find what they’re looking for easily. And there are…many, many libraries that have outsourced some of that work. And it is done well, efficiently, and at a good cost - a reasonable cost by an outside company. That has not happened here with our outsourcing. And I think part of that is that we’ve outsourced too much and part of it is that we’ve not managed the outsourcing that we have done well. And also some of it is communication with our vendors. And so when I talk about Tech Services and needing to evaluate it, it’s talking about how much we pull back and, going forward, how well we manage what it is we do outsource with our vendors and making certain that we manage it well. And also are conscious of the time it takes to manage the outsourcing….

    It’s tough, though, when we have put all of those Technical Services staff…out on the front lines. They are working [at public service sites] and doing a great job and serving the public…somewhere now. But how do we beef [Tech Services] up in order to assume [ourselves] what we’ve previously outsourced? You know, once you outsource and move those people out [of the jobs they were hired to do], it’s hard to go in reverse.” [Minutes, pages 36-37]
  • …the need for more centralized selection of library materials
    “…We need to look at how we spend our collection dollars….And…we can do some things centrally and still meet local needs….We…can take a more centralized approach to collection development and [to] adding materials to the collection.” [Minutes, page 27]
  • …the need to improve the library’s website:
    “…Our website must be much more than a bulletin board for library programs and a listing of what it is that we do and where our locations are and what the hours of operation are. Our website should be - and is to other library systems like ours - every bit as important as a physical location. We want [it] to be a dynamic, ever-changing site where people are coming and using it as a gateway to good, valuable, authoritative information….” [Minutes, page 28]
  • …the value of the library system’s telephone reference service:
    “…[The library system’s telephone reference service] was eliminated [before I was hired], it was gone. This is something that has been reconstituted in the last 10 months. Because it was a beloved service of this library system, people loved it. People had been trained to use it and made calls and learned about it. And we at one point had - I don’t know: five, six, maybe as many as eight, I don’t know - librarians on telephones answering questions that were coming in and [were] helping people....

    …I’ve not added staff to a new area of the library system, but [we at least need to]…start publicizing it. We have a librarian now who…is dedicated to answering [these telephoned-in reference questions]. …If this gets popular [again], we’re either going to have to take staff off something else or get new [staff]….” [Minutes, pages 33-34]
  • …the purpose of the Central Library:
    “…One thing that is sorely lacking and needed that we will work on is a mission for the Central Library. The Central Library is an important entity within this library system, an entity that can serve the entire library system and be important to residents of Alpharetta and be important to residents of Palmetto, not only residents that live in and around this building or work downtown….It is more than a downtown branch or a warehouse of material. And that [mission] has been lacking in the past and I think that’s reflected now in this building and its organization. So that’s important.” [Minutes, page 27]
  • …the need for more collaboration with other Georgia library systems:
    “...We need to work on our relationships with other metro-area libraries…. In recent history, we have been completely and totally isolated from our library counterparts….What we do with them may be very simple and small to start out with, but it’s important that we start that [effort] and we already have…in the last 10 months…. [Minutes, page 29]
These issues, among others, have been plaguing the library system’s users and employees for years now. It is reassuring to see that Szabo is aware of their seriousness.

Despite the inevitable daily distractions that will continue to claim his attention over the next year or so, we hope it won’t be too much further along into Szabo’s tenure that he manages to substantially address these matters.

Continue reading previously-posted AFPLWATCH stories



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