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AFPLWATCH Stories Posted in September 2004

Clark Atlanta Alert   Posted September 26, 2004; updated September 28

On Monday, September 27th, at 9 A.M., CAUSLIS alum Akilah Nosakhere and ALA President Carol Brey-Casiano were on the radio talking about the planned closing of the CAU's library school. This segment of Tavis Smiley's radio show was broadcast on WCLK/91.9 FM.

If you weren't able to hear the live broadcast, you can listen to it on the Internet.

You can also read a recent update published by Library Journal on the struggle to keep Clark Atlanta's library school open.



Hooker Sighting Update

Grand Rapids Rejects Hooker as Its Next Director
Posted and updated September 20, 2004;
Reader comments posted September 21, September 22, and September 24, 2004


From the Grand Rapids Press
story published September 19th:
New Library Director Comes from Saginaw

After a nationwide search, the Grand Rapids Public Library board stayed close to home to choose its new director.

The board voted unanimously Saturday to hire Marcia Warner, director of the Public Libraries of Saginaw. Warner also was endorsed by the Grand Rapids library's employees union.

"I come from a library system that is well supported by the community," Warner said. "You can just see from the buildings and services that (Grand Rapids) supports its libraries, too."

Warner was interviewed Friday and Saturday along with Mary Kaye Hooker, former director of the Atlanta-Fulton Public Library System in Atlanta....
In addition to our ongoing curiosity about who Hooker is using as references for her various job applications, we're wondering what turned the Grand Rapids trustees against Hooker's candidacy:
  • Was it the spate of impassioned emails launched toward Michigan late last week from assorted AFPL employees and former employees?

  • Was it that photocopy of the $18 million damages check made out to the plaintiffs in the lawsuit that found Hooker guilty of race discrimination at AFPL?

  • Was it that parcel of garlic and crucifixes FedExed to Grand Rapids' board members late Friday evening?
Whatever did the trick, Grand Rapids has just spared itself a lot of unnecessary grief.

And although we are greatly relieved at the upshot of the proceedings in Michigan, we are disturbed that any executive search firm could have vetted Hooker as a viable candidate for any library director position. Doesn't Gossage Sager Associates, the Illinois firm that nominated Hooker as a good candidate for the Grand Rapids director vacancy, value its credibility? Perhaps Fulton County Manager Tom Andrews was wise not to use such a firm to locate candidates for Hooker's replacement here in Atlanta.


Update to Update (Posted September 20, 2004, 1:00 P.M.):

We weren't surprised to hear this morning from a reader in Grand Rapids that Hooker apparently spent most of her interview there blaming everybody but herself for her past troubles.

Reader Comments

Posted September 21, 2004:
Grand Rapids citizens can be thankful that Mary Kaye Hooker will not be bringing her Texas-sized shopping cart of "ideas du jour" to their fair library.

As the library grapevine was discussing Ms. Hooker's chances of success in Grand Rapids, I was impressed by the number of staff who genuinely wished her well. Several explained their sentiments as "Christian charity." I envy their peace of mind, but have to wonder: in this case, is charity being used as another word for apathy?

For a long, long time to come, Fulton County will be coping with the debris left in the wake of five years of destruction. As we try to rebuild a library system for our citizens to use, may I suggest that employees recognize that it didn't have to be like this?

I don't want to encourage bitterness, which only saps the little signs of renewed optimism that we are beginning to feel, but at the same time, let's not pretend that these five terrible years didn't happen. They did.

Those who do not remember the lessons of the past will be condemned to repeat them.

[Signed] Once Bitten, Twice Shy

Posted September 22, 2004:
I am a former AFPL employee who is greatly relieved that Mary Kaye Hooker won't lay ruin to the Grand Rapids Public Library!

Both El Paso and Atlanta are still reeling from the hellish nightmare of her leadership. When I read on your website that she was a finalist for the library director, I honestly got down on my knees and seriously prayed to God that he would spare the people in Michigan from Hooker's wrath.

I experienced Hooker's terror first hand. I heard her plethora of wretched lies during every library board meeting. I personally witnessed her joyously jumping up and down, and celebrating in the hallway of the 6th floor whenever she fired an employee. I watched in horror as she intentionally destroyed the lives and careers of valuable staff people who loved this system and had served it for years! I listened to her boast that she was hated by staff, and was dumbstruck that she only became emboldened to spread misery and deceit. I was numb with disbelief after hearing her threaten a respected AFPL staff person, whom I later comforted as that person collapsed in tears! This woman was unmerciful without remorse!!

Finally, I became mentally and physically ill from suffering day after day at the hands of an indivdual who was without integrity, honor, decency, or morality. My tenure under Hooker landed me in intense psycho-analysis, and on some serious prescription medication. It took me a while to realize that I wasn't the sick one...she was!

Therefore, I can never...and will never...wish this woman well. I only pray that she permanently retires and gets the help that she so DESPERATELY NEEDS! It became plainly obvious to me that this woman was mentally disturbed. May no human being, or library system, ever have to endure the unbelievable hell that we endured for five years! NEVER AGAIN!

[Signed] Keeping the Faith!

Posted September 24, 2004
Like the colleague "Once Bitten, Twice Shy" mentions, I also wish Ms. Hooker well, but for her to do well does not begin with getting the Director's job at another library. She will merely repeat the same mistakes there that she made here and in El Paso. For those who have read Atlas Shrugged, Ms. Hooker sees herself as Dagny Taggart, when actually she is Dagny's incompetent, self-absorbed brother.

Ms. Hooker came into an impossible situation here and kept her job by catering to the whims of her masters the Trustees, driving her underlings as with whips to make those whims into some semblance of service, and painting every change as "progress" and "forward momentum." A director of integrity, in the same impossible situation, would have resisted changes that damaged services. A director possessing true knowledge of how libraries work would have recognized a stupid idea when she saw it, and a director skilled in handling people would have found ways to dissuade the trustees from folly. A director with the slightest understanding of human nature would not have heralded a mass transfer of employees with months of "It's coming and you're not going to like it."

No, I don't wish another director's position on Hooker, any more than I wish Hooker on another library system. To wish her truly well is to wish healing for her mind. The woman needs professional help to recognize what her actual competencies are and find a job that uses them and avoids her weaknesses. Selling grits and collards in Seattle, say.

Long may she live and prosper, far away from us--and from other libraries too.

[Signed] "Frank Norris"
Post your own comment to this or any other AFPLWATCH story




Dept. of Divisive Grandstanding

County Commissioner 'Disappointed' Ocee Library
Will Be Larger Than Originally Planned

Posted September 15, 2004; updated September 28, 2004

Because it was first reported almost a month ago, this isn't exactly breaking news, but we wanted to be sure Fulton County library users were aware of what Fulton County Commissioner Nancy Boxhill thinks of the library system's notoriously belated efforts to provide library services to the citizens living in the densely-populated north end of the county.

In an August 19th story published by the
Alpharetta-Roswell Revue & News, Boxhill was quoted as saying that, according to guidelines for Ocee set forth by county commissioners several years ago, visitors to the library when it opens in mid-October should have been "barred from seeing part of the library." She then explains what should be done to correct the situation: "If I could, I would go back and roll out the carpet and take the paint off the walls...."

Read the full news story.

Boxhill's opposition to opening another library in North Fulton County goes back several years. In remarks reported in a 2001 newspaper story, Boxhill called the approval of funds for the library "unconscionable," claimed the library was "unplanned," and objected to the branch's being located so close to Gwinnett County.

With sentiments like this on the county's board of commissioners, is it any wonder why citizens of northern Fulton County are so exasperated with Fulton County government? We look forward to Ms. Boxhill's remarks at Ocee's grand opening ceremonies next month, should she deign to attend.




Dept. of Modified Rapture

Georgia’s PINES Libraries To Create Alternative to SIRSI
Posted September 17, 2004

A brief news item in the September 1st issue of Library Journal [p. 29] reports that PINES, a network of public library systems in Georgia, is developing its own automation system to better meet the needs of the 1.3 million customers served by PINES' 250 libraries.

This news is encouraging for a number of reasons:

  • The automation system currently used by PINES-though LJ doesn’t mention it by name--is SIRSI’s Unicorn WorkFlows (for staff use) and iBistro (for patron use). That’s right, the same system ex-library director Mary Kaye Hooker foisted upon AFPL shortly before her departure.

  • Early in Hooker’s regime at AFPL, PINES had approached AFPL about joining its network, and Hooker instructed her Assistant Director for Technology--whose position she abolished instead of hiring a replacement after that individual resigned--to look into the offer. Many of us remember Hooker’s arrogant remarks at the time about how, due to AFPL’s sheer size, she was looking forward to bullying PINES into changing any policies that she didn’t like. After yammering on for months to the staff and the library board about about all the advantages of joining PINES, Hooker later decided not to accept the PINES offer.

  • Hooker’s refusal to join PINES meant that Georgia residents--including those living in the areas served by AFPL--lost a rare opportunity for obtaining what would have amounted to a state-wide library card, something several other states implemented years ago.

  • Hooker’s decision to forego PINES membership also resulted in Fulton County taxpayers forking over hundreds of thousands of dollars to purchase SIRSI software instead of PINES installing it at AFPL at no charge.

  • When Hooker eventually authorized the purchase of SIRSI’s automation software, she did so without the thorough staff evaluation of competing vendors that had always preceded AFPL’s switching to a different automation system. SIRSI was installed in April 2004--a month before Hooker was fired--and AFPL staff and patrons have lived with the hugely frustrating results ever since.
According to the LJ article, PINES decided to develop its own integrated library system software when PINES administrators realized there was no product on the market that could adequately manage the transactions (especially the acquisitions transactions) of large, decentralized library networks like PINES.

Unfortunately, the PINES-developed software won't be available until the end of 2006. In the meantime, both PINES and AFPL are stuck with SIRSI.

We wish AFPL’s soon-to-be-hired Circulation Manager lots of luck in working out as many of the persistent bugs in SIRSI as he/she can, once that manager is finally hired. (AFPL's Circulation Manager is another administrative position Hooker abolished early on in her breathtakingly destructive five-year tenure at AFPL; Interim Library Director Anne Haimes has wisely decided to revive the position.)

Six months into being forced to learn the new SIRSI software, AFPL patrons--especially patrons trying to use and understand the system's Patron Holds features--have just about reached the limits of their patience with SIRSI's astoundingly bug-ridden software.



Hooker Sighting

Michigan Library System To Interview Mary Kaye Hooker
Posted September 15, 2004; updated September 16, 2004

Hooker's interview with the Grand Rapids Public Library is scheduled for this Saturday, September 18th.

After you
read the Library Journal story, you might want to email anyone you know in Grand Rapids and tell them about The Hooker Dossier.

The rest of us can pray that the board of the library system serving the good people of Grand Rapids will make a wise choice come Saturday.

Update: The web page of the Grand Rapids Public Library contains a bit more detail about Hooker's interview:
On Saturday, September 18, the Board of Library Commissioners will ask each candidate questions within a 60-minute period, followed by a 15-minute period wherein candidates may ask questions of the Board of Library Commissioners. The schedule for this process is as follows:
Marcia A. Warner: 9:00 -10:00 a.m., 10:00-10:15 a.m.
Mary Kaye Hooker: 10:30-11:30 a.m., 11:30-11:45 a.m.
Later in the day-long meeting of the Board of Library Commissioners, public comments on the candidates will be received from 2 - 2:20 p.m. Beginning at 2:20 p.m. the Board of Library Commissioners will enter into a final discussion with the intent that a new director will be selected.
GRPL's web site also contains the names of (though no email addresses for) GRPL's trustees. AFPLWATCH readers who wish to send comments to Grand Rapids--with a request that they be promptly forwarded to GRPL's trustees and/or read aloud during the public comment section of the interview--can email Interim Library Director Michael McGuire at mmcguire@grpl.org.

AFPLWATCH readers are welcome to (anonymously or otherwise) email their comments about the latest Hooker Sighting to the AFPLWATCH webmaster so they can posted for other readers to enjoy.



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