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LibraryLand Bulletins Posted in May 2006

  • Florida Governor Cuts Library Budget for Sixth Consecutive Year
    Posted May 31, 2006

    "Education Governor," indeed. Details from a Tallahassee Democrat editorial.

  • Turnover Rate for Bestsellers Getting Shorter and Shorter   Posted May 31, 2006

    A recent study of how long bestsellers remain bestsellers shows that, if present trends continue, the New York Times may be forced to begin publishing a daily bestsellers list instead of a weekly one.

    Read the details as reported last month by Lulu (and linked to earlier this week at LISNews).

    We wonder what this data means in terms of libraries, including AFPL, putting so much effort (and pumping so much money) into obtaining bestsellers for their bestseller-reading library patrons?

    Will the refusal of so many American readers to read anything except a bestseller finally be impossible for libraries to accommodate because of the ever-more-gnatlike attention span of those readers?

    Even though there's been recent progress at AFPL in promptly or semi-promptly obtaining more bestsellers from the library's vendors, when bestsellerdom begins lasting merely a mere week or two, the county's finance people will need to give the county's library staff a lot more leeway than they do now for the ways the library is allowed to requisitions those titles. The current mechanisms just won't be fast enough. Stay tuned...


  • PATRIOT Act's Secrecy Provisions Ruled Unconstitutional   Posted May 27, 2006

    Federal court decisions handed down yesterday in New York declared as unconstitutional certain provisions of the USA PATRIOT Act. The rulings mean that librarians can publicly comment on having received "National Security Letters" from government investigators demanding patrons' library records.

    Read the American Civil Liberties Union press release.

    (The "Keep Silent While We Rifle Through Your Personal Records" poster comes from the ACLU, too; our thanks to "Free Range Librarian" Karen Schneider for bringing our attention to it, and to Jessamyn West, for bringing Karen's attention to it.)

  • Union Announces No-Confidence Vote for Seattle-Area Library Director
    Posted May 27, 2006

    Ninety-two percent of union-represented employees of Washington's King County Public Library returned a vote of "No Confidence" in the library system's long-time director. Here's why, according to the Seattle Times.

  • Overdue Fines: Advantages vs. Disadvantages   Posted May 26, 2006

    Have you heard about the director of a small public library in Texas who's decided to file criminal charges against patrons with delinquent accounts?

    Most library systems haven't yet gotten to that point, but the almost universal practice of charging late fees for library materials is definitely breaking down, at least among public library systems.

    Do overdue charges Send an Important Signal about Civic Responsibility or are they An Outdated Nuisance that Just Annoy People?

    Yesterday, the Christian Science Monitor published an article that succinctly presents the various rationales some U.S. public libraries are using to completely eliminate late fees, as well as the reasoning behind more and more libraries hiring collection agencies to increase the likelihood of actually obtaining the fines they've assessed patrons who haven't returned borrowed materials on time.

    The CSM article (brought to AFPLWATCH's attention, as so many "LibraryLand" bulletins are, by LISNews) contains some startling facts and figures along with the usual arguments, plus a few perspectives we hadn't heard before.

    Read the Christian Science Monitor article.

  • U.S. House Committee Votes for "Net Neutrality" (Sort Of)   Posted May 26, 2006

    Yesterday the House Juciciary Committee approved federal legislation that would slow down attempts by phone companies to "privatize" the Internet by charging higher fees for accessing certain types of Internet content or giving discounts to favored Internet content providers.

    Partly because the committee's 20-13 vote was apparently the result of a turf-war over committee jurisdiction of anti-trust bills instead of a clear signal that legislators favor the unfettered flow of information, yesterday's House committee vote could be undermined later on by the phone companies and their Congressional allies as various versions of "net neutrality" legislation snake their way through Congress.

    CNetNews.com has details of yesterday's vote.

  • The Library: "Beacon of Light" or "Pervert's Paradise"?   Posted May 25, 2006

    What happens when a television reporter with Geraldo Rivera's approach to investigative journalism turns his attention toward - and his camera on - an urban public library?

    Well, here's what the residents of Cleveland, Ohio learned about their public library earlier this week.

    LISNews provides links to the transcript of the reporter's story (and his video clips) here and here. The reporter's blog and over 50 reader/viewer comments are here.

  • "Print is where words go to die."   Posted May 25, 2006

    Over the past few years we've read dozens of spirited defenses of The Book and Its Enduring Fabulosity, but by far the most articulate explanation we've ever seen of why, despite its advantageous features, the book may indeed be On Its Way Out is this one written by Jeff Jarvis and "published" by BuzzMachine.

    Jeff's essay is isn't short, but it's compelling, as are many of the passionate comments posted by Jeff's readers.

  • Bestsellers: Should Libraries Promote Them or Not?   Posted May 24, 2006

    …and, if so, how much or how little? An interesting blogpost, with even more interesting comments. You decide.

  • Sucky Library Catalogs, Part 3   Posted May 24, 2006

    Posted by "Free Range Librarian" Karen Schneider to the "ALA TechSource" blog, Part 3 is even more interesting than Part 1 or Part 2.

  • Search Engine Wars Status Report   Posted May 24, 2006

    Courtesy "Internet News," a status report on the ongoing battle for search engine market share.

  • Showing Due Diligence Toward Library Users’ Needs   Posted May 24, 2006

    Nice quote from a recent posting at the collaboratively-written “Blog about Libraries”:
    "…We are not presuming that [libraries] need to mimic a retail operation, but rather we recognize there is a real need for us to do the best we can to make the experience of our patrons the best possible. They are the reason we are here and anything we can do to make them leave happy and return again is worth exploring. Does that mean we will soon install greeters, or that we will fire staff for not pursuing our patrons through every corner of the building? Highly doubtful. On the other hand, does it mean we [should] analyze whether we make patrons feel welcome, or how well we follow up with them, or whether patrons feel like they got the best service we could offer? Absolutely! That's not adopting a "business model" - that's just being responsible about treating your patrons, without whom you do not exist, with the respect and the diligence they are due."
    And an excerpt from another, earlier, equally sensible posting from the same blog:
    "There is a subtle but important difference between thinking of libraries as being in competition with businesses and thinking of libraries as having the potential to own a particular set of niches within their community. This means making libraries as indispensible to their communities as possible, while at the same time fitting in well with the surroundings as a service provider, as a community partner and as a community builder. Libraries should do this by defining their uniqueness and by selling it to the public tirelessly. That is different than the adversarial perspective of being in competition with businesses and other organizations."
  • Yikes Dept.: ProQuest in Serious Financial Trouble?   Posted May 24, 2006

    Details from the “Librarian in Black.”

  • Dept. of Great Ideas: Acknowledge Book Donors in the Library Catalog
    Posted May 23, 2006

    MIT's library is already doing this, why not AFPL? Why not now, or soon?

    [AFPLWATCH spotted this idea at the latest "Carnival of the InfoSciences," sponsored this week by Library Garden, who saw it at Catalogablog, whose author saw it posted on a librarians' electronic discussion list.]

  • Interent Filters Result in "Substantial Overblocking"   Posted May 23, 2006

    Library Journal reports that yet another study of Internet filtering software shows what AFPL staff and patrons have long complained about: that these clumsily-designed software packages block access to legitimate websites.

    Instead of waiting for the filters to get smarter, AFPL administrators should insist that staff be provided a way to quickly "unblock" any "filter-forbidden" site a filter-thwarted adult library patron wants to look at.

  • Minneapolis Opens New Central Library   Posted May 22, 2006

    Here's one way to warm up a modern library building: install gigantic fireplaces in the middle of every floor. Photo gallery.

  • Tips for Library Directors from "The Library 2.0 Manifesto"   Posted May 22, 2006

    Another "manifesto" has emerged from the ongoing struggle of web-savvy librarians trying to get library administrators to fully exploit the interactive features available to Web-using libraries and library patrons.

    We think this latest set of assumptions, formulated by Peter Blomberg, contains many points that apply to healthy library governance - or, for that matter, to civilized and productive discourse - in general.

    Our favorite excerpts from Blomberg's screed:

    • Conversations are organic. They go where they go. They grow where they grow.
    • The further a conversation goes the better. The wider it grows the better.
    • Go where the conversation goes or you will cease to be a part of it.
    • No one controls the conversation.
    • If you try to control the conversation, it will affect how others perceive you in spite of anything or everything else you are doing.
    • If you try to control the conversation, you will lose credibility (at best).
    • Anyone can participate in the conversation.
    • We add value by participating in the conversation.
    • It is the quality of our participation, not the quantity, that determines how much value we bring to the conversation.
    • We extract value by listening to the conversation.
    • The best listeners extract the most value.
    • The organization that listens best extracts the most value.
    • Organizations can’t just listen... They must participate.
    • ALL feedback is good.
    • Conversations flourish when ALL feedback is seen as good.
    • All feedback is useful. Conversations flourish when ALL feedback is seen as useful.
    • The appropriate response to feedback is to say thank you.
    • Find another way to say thank you.
    • Repeat.
    • Now offer a thoughtful response to feedback.
    • Congratulations, we are now having a conversation.

  • "Yes, The Internet Has Replaced Libraries..."   Posted May 22, 2006

    Blake Carver of LISNews.org has posted this response to a 2001 American Libraries article by Mark Herring entitled "Why the Internet is No Substitute for Libraries" that made a circuit around the biblioblogosphere recently.

  • Starbucks as Cultural Trendsetter?   Posted May 22, 2006

    Starbucks, whose stock value has increased over 5,775% since 1992 and which aims to have as many outlets, worldwide, as McDonalds (i.e., more stores than there are public libraries) intends to start selling books, now that they’ve succeeded in selling their loyal (addicted?) customers music as well as high-priced caffeinated beverages. Details.

    Our favorite figure from this news report: “24% of Starbucks' customers visit 16 times per month.” Unless you're counting homeless persons, that’s a lot more visits than one-fourth of public library patrons make to their libraries per month.

    [Our thanks to Virginia Commonwealth University librarian blogger Jill Stover for bringing her “Thinking Outside the Book” readers’ attention to this story.]


  • 2006 SOLINET Meeting Redux   Posted May 22, 2006

    If you weren’t one of the relatively few AFPL employees allowed to attend this year’s annual SOLINET meeting earlier this month, you can read some of the PowerPoint presentations of the various speakers here.

    Recommended look-sees:
    [The posting of these SOLINET PowerPoints was another thing we learned from Jill Stover’s blog. But isn’t it too bad that AFPL employees had to read about this here at AFPLWATCH instead of on an AFPL-sponsored blog devoted to staff development?]

  • Chicago Public Publishes Its Strategic Plan   Posted May 22, 2006

    God knows how much money it cost to produce this document, but it seems a lot more realistic (and less self-congratulatory) than similar plans we've read.

    Scan the plan.

  • Fiction Selector's Alert: Playboy's 25 Sexiest Books Ever Written
    Posted May 22, 2006

    Some surprising titles
    here. How many are part of your library's fiction collection?

    [Our thanks to the anonymous writer of FadeTheory for this alert; she found it mentioned it in The Literary Saloon.]

  • Hennepin County Library Sponsoring "Readers Online"   Posted May 22, 2006

    This well-known institution has joined the ranks of U.S. public libraries whose websites feature public discussions of patrons' opinions of the books they're reading, and offers to alert patrons via email of new arrivals in Hennepin's collections. Details.

    Another library that's finally posted a "Books and Reading" tab on the main page of its website. How revolutionary (and user-responsive) is that? It will be a glad day when AFPL finally joins the ever-increasing ranks of progressive libraries using Internet-based interaction software to cultivate the support of public libraries' most natural constituency: adults who love to read books.

  • When Will They Ever Learn…?   Posted May 17, 2006; updated May 22, 2006

    …if not to abandon racism in government employment practices, to at least turn off their damn tape recorders???

    An Atlanta Journal-Constitution editorial yesterday compares the alleged racism in DeKalb County that to the expensive racist remarks former AFPL library board chair William McClure made that landed him and library director Mary Kaye Hooker in federal court - and ended up costing Fulton County taxpayers $18,000,000. The editorial then goes on to quote part of another tape-recorded message that DeKalb taxpayers will probably hear played back in some other federal courtroom one day.

    We always knew the library lawsuit was important not only to the individuals whose careers were derailed by race-obsessed library managers, but also as a warning to other local governments whose managers might be tempted into illegal, race-based decision-making. Who knew there would be so many deaf ears in the county just next door?

    Incidentally, the AJC also printed DeKalb CEO Vernon Jones' response to its editorial. A few days later, the newspaper printed this letter from Jones:
    As the old saying goes: "You don't get into a fight with someone who buys ink by the barrel and paper by the ton."

    I want to apologize for aggravating The Atlanta Journal-Constitution by saying DeKalb County government's hiring practices are better than the AJC's and Cox Enterprises' hiring practices.

    I want to plead with the AJC, "I'se tired. Please don't whup me no mo!" I don't know how many ways I can say it: I have not, will not and shall not condone racism in DeKalb County's hiring practices.

    In the words of a great American, Forrest Gump, "That's all I gotta say about that!"
  • "Post-Literate" Kids and the Decline of Reading   Posted May 17, 2006

    Speaking of AJC editorials, earlier this week, the newspaper featured a guest editorial from a Louisiana mom concerned about a generation of college kids who think "why don't you go read a book" is about as quaint a parental suggestion as "would you like me to teach you the Charleston?"

    Read the editorial.

  • "Library of Burned Books to Recall Nazi Barbarism"   Posted May 17, 2006

    The planned "library" is actually a collection of books which will go on tour throughout Germany.

    Wonder how long it'll take for the "Banned Books Week"-sponsoring American Library Association or some other anti-censorship organization here in the United States to do something like this? After all, the Nazis weren't the only ones who've publicly burned the books of their opponents.

  • Building "The Universal Library" One Electron at a Time   Posted May 16, 2006

    Librarians of all stripes should probably read Kevin Kelley's impressive overview in the New York Times Magazine of various efforts afoot to Digitize All The Information in The World. (Kelly is Wired Magazine's "senior maverick.")

    Warning: you must register with the Times before you can read Kelly's article on your computer screen. Does that fact support our suspicion that capitalists will find a way to install a paymaster at the door of the Universal Library that the digitizers envision?

  • Next Print Format Challenge for Public Libraries?   Posted May 16, 2006

    At first we thought this was another one of those some-people-just-have-too-much-time-on-their-hands elaborate Web-spoofs, but apparently you can actually buy these things.

    And how long before our patrons start asking us to stock them? And why shouldn't we? (It probably took awhile for Large Print books to catch on, too; now almost every public library offers at least a small selection of them. Just when everyone had resigned themselves to eBooks being The Next Big Thing, here comes this! Stay tuned!)

  • Beloved Voted Most Beloved Book Since 1980   Posted May 15, 2006

    According to Editor & Publisher, a New York Times survey of authors and critics resulted in Toni Morrison's Beloved being named as the best work of fiction by an American author published in the past 25 years. Runners-up included Philip Roth's Roth’s American Pastoral, Don DeLillo's Underworld, Cormac McCarthy's Blood Meridian, and the collection of John Updike's four Rabbit novels.

    The full results of the survey will be published in the May 21st Time Book Review, but you can read the full Editor & Publisher story here.

  • What's a Librarian For?   Posted May 15, 2006

    You may or may not agree with him, but librarian blogger (and passionate reader and excellent writer) Michael McGrorty has some interesting and not-often-encountered reflections on (among other things) why various types of machines are, in the long run, less essential to libraries than most of us think they are. Read Michael's essay.

  • Last Year's U.S. Book Output Down by 18,000 Titles   Posted May 15, 2006

    With library budgets being cut all over the county, and more and more of every library's budget being invested in nonbook materials, maybe this isn't such bad news? Read the details.

  • Book Blogs Replacing Vanishing Book Review Sections in Newspapers?
    Posted May 15, 2006

    ForeWord, a publication that reviews books published by smaller, independently-owned publishers, recently surveyed the growing universe of blogs for book-lovers.

    Among the blogs mentioned in the ForeWord essay: Patricia Storms' BookLust, Jessica Stockton's The Written Nerd, "Susan's" Pages Turned, George Murray's Bookninja. Book selectors at AFPL might want to consider bookmarking a few of these blogs to help them identify those undermarketed titles that go on to become cult favorites with the reading public.

    Read ForeWord's interesting essay, which AFPLWATCH heard about via the excellent - and also highly recommended for AFPL selectors - "book culture" blog entitled FadeOut.

  • Gwinnett School Libraries Will Continue to Stock Harry Potter   Posted May 12, 2006

    Responding to a parent's request last month to remove J.K. Rowland's Harry Potter books from Gwinnett County's school libraries, the Gwinnett school board voted last night to continue stocking Harry in Gwinnett. Details about the vote were reported by the Atlanta Journal-Constitution and the Gwinnett Daily Post.

  • Fulton Taxpayers Group Publishes "Fixing Fulton County"   Posted May 12, 2006

    The Fulton County Taxpayers Association's May newsletter puts dollar amounts on county expenditures the FCTA considers a waste of tax revenues, and calls for widespread citizen participation in this November's elections for the two seats on the County Commission that will be up for grabs then.

  • Website Conventions Honchos Vote Against Creating an .xxx Domain
    Posted May 12, 2006

    The nonprofit group in charge of creating new suffixes to Internet addresses (beyond the familiar .com, .gov, .edu, .org, etc.) has voted down a proposal to authorize a new suffix (.xxx) to designate pornographic websites. Details.

  • Congress Considering Manadatory Filtering of Chatroom Websites
    Posted May 12, 2006

    Legislation proposed and endorsed by numerous U.S. congressmen would mandate filtering in schools and public libraries accepting federal funds websites like MySpace, Facebook, LiveJournal, Friendster, and Orkut that encourage the posting of user profiles. These "social networking" chat sites, popular with millions of teenagers and kids, are sometimes used by sexual predators, which is why legislators want to prevent underage kids from using these websites in publicly-accessible Internet workstations. Details.

  • Has the Internet Replaced Libraries?   Posted May 12, 2006

    Earlier this week,
    LISNews.org reminded its readers of an article published five years ago last month in American Libraries entitled "Why the Internet is No Substitute for Libraries," and invited librarians to re-read the article to see if the points made by its author, Mark Herring, are still valid. You decide.

  • Another Ownership Change at Baker & Taylor   One of AFPL's current primary book vendors has changed hands again, this time at almost twice the cost its previous owners paid for it. Details were reported by Library Journal.

  • Children's Book Selector Alert: The Ten Best Books to Read Aloud
    Posted May 12, 2006

    At least, the best ten as chosen by a British author of books for children. Does your library own these ten titles, and have you ever read them aloud to kids at your library?

  • Reporter Recalls Schrenko Antics   Posted May 11, 2006

    AFPL employees who've been following the Schrenko trial in the local newspaper may remember how some of us used to amuse ourselves with comparisons between Shrenko's antics when she headed up Georgia's education department with the modus operandi of former AFPL director Mary Kaye Hooker.

    If you are among those with these unpleasant memories, you might get a chuckle out of these random recollections of Shrenko by the
    Atlanta Journal-Constitution reporter who covered Shrenko's tenure as a state official.

    If MKH were ever to stand trial for anything, no doubt there'd be similar recollections that some of us could dredge up.


  • U.S. Justice Department Proposes Mandatory Rating System for Websites
    Posted May 10, 2006

    Reviving a discarded idea from the Clinton presidency, Bush's Attorney General wants Congress to impose a mandatory labeling scheme that warns Internet surfers, including adults, that a website contains sexual imagery. Library Journal summarizes the story reported by News.com.

    We suppose this notion of mandatory ratings for websites will be welcomed by the same group of citizens and politicians who believe the Motion Picture Association's ratings on (American) movies are both meaningful and helpful in minimizing the amount of exposure to sexual imagery Americans are haplessly exposed to - outside of television and billboards and magazine ads, that is.

    And will the next step will be forcing librarians to monitor the ages and Internet surfing activity of patrons strolling into a libraries to do their surfing there, instead of at home or on their cell-phones? And threatening librarians who refuse with fines or jail terms?


  • Management Hypocrisy 101   Posted May 10, 2006
    Kathy Sierra, at the "Creating Passionate Users" blog, explains why employees in some workplaces ignore 80% of what their managers say to them, and why employees lucky enough to work for a manager with integrity will sometimes pass up a promotion rather than take on a job managed by an incompetent and/or insecure and/or lazy supervisor. Kathy's "Top Managers' Lies" is worth a look-see, as are the numerous (and mostly rueful) reader comments.

  • Memo to AFPL Administrators: Federal Court Rules in Favor of Librarian
    Fired for Refusing to Work on Sundays
       Posted May 9, 2006

    A conservative legal action group’s
    blog reports that a federal district court has ruled in favor of a librarian whose employer fired her for insubordination when she refused to work on Sundays because of her religious beliefs. The jury awarded the plaintiff almost $54,000 in back pay.

    (In a good example of the serendipity that abounds in the biblioblogosphere, AFPLWATCH stumbled upon this story while investigating a blogpost written by Washington, DC “Reflective Librarian” Steve Leary, which SIRSI blogger Stephen Abrams had linked to recently for a completely different reason.)

  • "Boomer Librarians: Get Outta Here!”   Posted May 9, 2006

    Speaking of “The Reflective Librarian” (see bulletin above), here’s Leary’s minces-no-words
    plea for all the “motionless” librarians out there to get the hell out of the way so a younger, theoretically more energetic generation of librarians can take their turn at turning “librarian-centric” libraries into patron-centered institutions.

    Leary’s lament puts AFPLWATCH in mind of all the Guilty As Charged employees at AFPL. You know the ones: the accountability-evading, retirement-postponing place-holders who - either out of personal exhaustion or because they've never been properly supervised - dropped customer service from their workplace priorities a long, long time ago.

    Unfortunately, much of AFPL's dead wood consists of highly-paid managers who refuse to shoulder their share of the work to be done (when they bother to show up at all) and are breathtakingly indifferent to the natural aspirations of their underlings. They skilfully sabotage proposals or instructions from any quarter that threaten the self-serving aspects of the status quo. Somewhere along the line in their way-too-long careers, these people got it into their heads that their management positions somehow entitle them to fewer and fewer - rather than ever-increasing - responsibilities. Whatever happened to them or whatever rationalizations they use to justify their stubborn indifference to their customers' and colleagues' needs, these employees seem to have no qualms about parking their handsome paychecks into their respective bank accounts...month after month, year in and year out.

    How long, O Lord, how long?


    Reader comments

  • Living Paycheck to Paycheck...at the Library   Posted May 9, 2006

    And speaking of library paychecks, "Library Dust" blogger Michael McGrorty comments on a story from the Los Angeles Times that compares the financial plight of a library assistant to the similar situation faced by one of that library worker’s patrons, a homeless person who lives in her car. Read Michael's comments.

  • Denver Public Now Alerting Its Patrons about Library News   Posted May 9, 2006

    Denver Public Library is among the most recent systems using Internet technology to alert its Internet-using patrons about, among other things, library news and recent (and recommended) additions to its collections.

    How long will it take AFPL to take the plunge into the library-sponsored-blog biz, we wonder?

  • Update on Law-Breaking Librarians (Australian Division)   Posted May 9, 2006

    Back in 1999, a Russian-born librarian working in Australia hijacked a helicopter, airlifted her lover from a maximum security prison, and then carjacked a taxi to evade her pursuers. Eventually captured, she (though not the aforementioned lover) was released this week from a Sydney prison. Details.

  • Book Selector Alert: Blogger Recommends “NonAnon” Reviews   Posted May 9, 2006

    Illinois librarian blogger Rick Roche recently brought his readers’ attention to a website that offers plentiful reviews of new and not-so-new nonfiction titles. The recommended site is called “Nonfiction Readers Anonymous” and is written by an anonymous female blogger in Wisconsin.

    May 15th Update: An alert reader has kindly passed along the identity of the "anonymous" blogger who writes "Nonfiction Readers Anonymous." According to a web page created by the publisher Libraries Unlimited: "Sarah Statz Cords is a librarian who works at both the reference and circulation desks of the Alicia Ashman branch of the Madison Public Library; and she teaches "Reading Interests of Adults" at the School of Library and Information Studies, University of Wisconsin, Madison. She is also the author of the forthcoming The Real Story: A Guide to Nonfiction Reading Interests (Libraries Unlimited, March 2006) as well as the blog Nonfiction Readers Anonymous. She is a consulting editor for the Reader's Advisor Online, forthcoming from Libraries Unlimited in Spring 2006."

  • Library Worker Offers Tip for Dealing with Obnoxious Library Patrons
    Posted May 9, 2006

    Library Garden blogger Marie Radford, reflecting on an inservice program she recently attended, explains the interesting psychology behind the way we react differently when someone we know (a friend, say) vs. someone we don’t know (a library patron, for example) is Acting Badly. It may be difficult to remember this the next time a patron Misbehaves at the service desk, but Marie’s blogpostis definitely worth a read.

  • Friends Groups + Library Blog = Big Benefits   Posted May 9, 2006

    Ben McConnell and Jackie Huba are co-authors of the book Creating Customer Evangelists). In their "Church of the Customer" blog, McConnell and Huba constantly trumpet the advantages enjoyed by companies and organizations who use blogs and other interaction-encouraging mechanisms to tap into the considerable energies of their most enthusiastic supporters.

    Recently, these marketing experts recently posted a mini-essay entitled "Zen and the Art of Fan Clubs." Plug in "Library Friends Groups" for "fan clubs" and their blogpost should give library administrators and managers plenty to think about.

  • Fulton County's Jail Still in Violation of Judge's Orders   Posted May 8, 2006

    The county's libraries are underfunded partly because of all the money it takes to operate the county's jail. Apparently the county isn't doing a very good job at that, either, despite the huge portion of the budget it absorbs every year. The Atlanta Journal-Constitution reports today on how Fulton officials aren't operating the jail with anything near "efficiency and competence."

    Surprise, surprise. We wonder how much of what might have been next year's budgets for other Fulton departments will be siphoned off to bring the county jail into compliance with the judge's order, or to pay for additional lawsuits like the one that resulted in the one the county is currently violating.

  • Booklover's Alert: "The Pleasure and Pain of Owning Books"   Posted May 5, 2006 The anonymous writer of the excellent literary blog "Fade Theory" posted a link yesterday to an article by Montana writer Allen M. Jones at New West Books & Writers ("The Voice of the Rocky Mountains"). Jones begins with this rhetorical question:
    Why do I have all these goddamned books? Why does anybody? They're expensive, they weigh you down, they're cumbersome. Writing them, reading them, treasuring them. This day and age, it feels antiquated. Quaint. Especially now, with all the information in the world a click and a digital beep-boop-bop away, why all these ponderous rows of bound paper? What's the illness, and what's the cure?
    Jones answers part of that question by quoting C.S. Lewis:
    "Good reading can be described either as an enlargement or as a temporary annihilation of the self. But that is an old paradox; ‘he that loseth his life shall save it.' We therefore delight to enter into other men's beliefs....even though we think them untrue. And into their passions, though we think them depraved...Literary experience heals the wound, without undermining the privilege, of individuality...In reading great literature I become a thousand men and yet remain myself...Here, as in worship, in love, in moral action, and in knowing, I transcend myself, and am never more myself than when I do."
    Read Jones' entire articulate, passionate screed.

  • Tools for Libraries Who Care About Internet-Savvy Patrons   Posted May 5, 2006

    Some genius named John Diep has created a one-stop tool shed for, among others, library webmasters whose library administrations and funders are interested in exploiting the latest wave of Internet technologies. Diep's comprehensive website contains links to explanations and instructions for the entire range of interaction-enabling "Web 2.0" software that we've seen (other) public libraries installing on their websites over the past few years - blogs, community event calendars, document sharing utilities, podcasting, RSS, social networking, audio and video streaming, wikis, and on and on.

    Scrolling down through Diep's long list of Web-based customer services will give you a rough idea of just how many exciting, useful library-promoting ideas the hapless patrons of the webmaster-less AFPL continue to do without.

  • Two Already-Humongous Library Nonprofits Announce Merger   Posted May 4, 2006

    The mostly-U.S. based 150-member Research Library Group and OCLC (with 54,000 library members worldwide) are merging into a single organization. Read the press release.

    The merger will most directly affect the bibliographic resources available to academic librarians, but public librarians who rely on the OCLC-operated WorldCat should eventually see some changes there.

  • Dept. of Extremely Cool Library Interior Architecture   Posted May 4, 2006

    None of the reports we've heard from visitors to Seattle Public Library's unusual new central library mentioned that the store there operated by the Friends of the Library slides shut when it's not opened for business! OCLC blogger Alice Sneary did mention this architectural feature recently, and her blogpost provides a link to a nifty animated photo demo.

    Many of us at AFPL would be thrilled with the establishment of even a stationary Friends Store - one that sells book-related merchandise as well as discarded books - at our Central Library. One day, perhaps....

  • Making Teenagers Feel More Welcome in Libraries   Posted May 4, 2006

    Some of the ideas posted to this New Jersey librarians’ blog may seem a bit shocking to some AFPL employees, but library managers and administrators should consider implementing some of them.

  • Commercial Books-by-Mail Service Launched   Posted May 3, 2006

    There's a new U.S. Internet-based business venture called "America's Bookshelf" that, for $3.50 per book, will deliver "any book" to your door and let you borrow it for as long as you want. Like the wildly successful home-delivery company for DVDs, NetFlix, the postage is free for America's Bookshelf items, there is no sales tax, and the product arrives in a return mailer. Unlike NetFlix, it takes 7-12 (instead of 1-2 days) for the product to arrive after you order it, and the service involves a rather complicated-sounding "credit" system (each credit worth $3.50). Details.

    It's too early to calibrate the threat of this new service to mega-outfits like Amazon.com (which sell rather than "rent" books), or to government-operated public libraries (which lend books for free, but don't offer home delivery or let you borrow their books indefinitely). The advent of Internet-based services like "America's Bookshelf" will, we hope, force public libraries to offer better service to their patrons, lest a large segment of those patrons decide to abandon public libraries for fee-based services that offer more convenient mechanisms of linking readers and books.

  • Recycling Books Into Art   Posted May 3, 2006

    The New York Times recently published an article about a project sponsored by the Portland Public Library that commissioned artists to convert discarded books into art objects, including wearable ones. Read the article. [Warning: tedious registration is required to read the NYT's online edition.]

  • "The Endangered Joy of Serendipity"   Posted May 3, 2006

    Another well-written lament about what's being sacrificed by the growing preference to search computerized databases (like library catalogs) for specific titles instead of devoting a few minutes (or hours) roaming the non-virtual aisles of a library's collections and discovering titles that we hadn't realized we wanted to read.

  • Dept. of Lawbreaking Library Directors (Wisconsin Division)   Posted May 2, 2006

    The former director of a Wisconsin public library has been charged with spending at least $2,700 of taxpayers' funds on library-unrelated items like groceries, oil changes for her car, and haircuts. The library's trustees found out about it long before the police did, but decided to (a) handle the matter "privately" and (b) to let the director keep her job despite the fraudulent use of the library's credit card. Now the former library director faces a possible $10,000 fine and/or prison sentence. Details.

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