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One of Susan Earl's Famous Fractured Memos

From: [Central Library Administrator] Susan Earl [mailto:searl@af.public.lib.ga.us]
Sent: Tuesday, July 15, 2003 6:08PM
To: Sylvia Cordell; Debra Branton; Edwin Simmons; Emmanuel Enujioke; James Taylor; Jeanette Shorts; Joyce Burns; Kellye Baugh; Mavis Jackson
Cc: searl@af.public.lib.ga.us; 'Martha Patterson'; Richard Cruce; Andrea P. Akiti; 'Anthony Miller'; Celeste Tibbets; Diana Aleman; Mary Starck; Orlando Jordan; 'Michele Bennett'; 'Leah Miller'
Subject: Reporting Concerns
Importance: High

Staff,
I am always open to hearing any concerns you may have about anything. I will take those concerns to the appropriate staff. One of the many responsibilities I have is to ensure that your voice is heard and/or to assist you in resolving your concerns.

Many times, I am aware of information you are not. When you voice your concerns to me I am able to present them to the appropriate staff. It gives me an opportunity to make you aware of information you may not know while you are giving me information I may not be aware.

Part of our professional code of behavior is to present your concerns to your immediate supervisor, who in turn responds. Whenever you have any concerns, please know that I do respond, using what I know to assist you.

You can always email me. Page me at 404.280.3077 or simply call me at X1842. If I do not respond within the time you expect a response, please remind me. Many times I have many tasks I am trying to complete at one time. However, your concern is very important to me. Thank you.




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