Fulton County Core Leadership Competencies
Results Driven
The ability to manage operations, systems, and projects—in accordance with strategic priorities—that result in achievement of key outcomes.
- Focus – Consistently concentrates on strategic priorities despite distractions or interruptions
- Urgency – Demonstrates earnestness and takes immediate action to address priorities
- Accountability – Takes responsibility for every aspect of assigned functional areas and consistently
follow through
- Quality – Takes pride in work product and consistently delivers accurate, complete, and reliable results and information
Customer Focus
Ensures the customer is at the center of every action and decision at all levels of the organization.
- Responsiveness & Ownership – Seeks and accepts input from customers and stakeholders and takes responsibility for finding solutions
- Innovation & Resourcefulness – Develops new approaches to improve performance, solve problems, and meet customer needs
- Public Service Responsibility – Demonstrates a commitment to serving and ensures actions meet public needs
Business Acumen
Instills public trust by demonstrating appropriate knowledge, skills, and behaviors.
- Ethics & Professional Standards – Inspires trust by adhering to the letter and spirit of applicable laws, policies, and behavioral expectations
- Resource Management – Manages financial, human, technological, and physical resources in an efficient and responsible manner and in accordance with applicable laws and policies
- Subject Matter Expertise – Demonstrates up-to-date knowledge and skills in assigned functional area
- Communication & Influence – Demonstrates effective written and verbal communication skills and communicates appropriately with various audiences
Leading People
Maximizes employee potential and fosters a positive, productive working environment.
- Personnel Management – Manages disciplinary issues and performance deficiencies in a proactive and effective manner
- Fairness & Inclusion – Demonstrates respect and objectivity; treats all employees consistently
- Developing Others – Ensures employees have adequate knowledge, skills, and training for their roles; develops successors and talent pools for key positions
- Collaboration – Shares information and works cooperatively with peers, subordinates, and superiors
Last Updated 12/30/08
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